AI & TECHNOLOGY

Is your fear of technology holding you back?

Brosnan and Thorpe's Technophobia Scale and follow-up work in the Journal of Applied Psychology consistently find that around a third of adults report meaningful discomfort with new devices, apps, and online services. Sixteen Likert-style items adapted from the validated scale show where your discomfort sits and which specific situations trigger it.

Brosnan & Thorpe Technophobia Scale · Journal of Applied Psychology
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Rate each statement from 1 (strongly disagree) to 5 (strongly agree).

I feel nervous when I have to use a computer I am not familiar with.

Strongly disagree Strongly agree

I worry that technology will take over my life.

Strongly disagree Strongly agree

I avoid new technology whenever possible.

Strongly disagree Strongly agree

I feel that technology is becoming too complex for ordinary people.

Strongly disagree Strongly agree

I feel anxious when something goes wrong with technology I am using.

Strongly disagree Strongly agree

Calculating your score…

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What is technophobia and how common is it?

Technophobia, anxiety, avoidance, or negative attitudes toward technology, is recognised in psychological literature as a specific form of anxiety, though it does not have its own DSM-5 category. Research by Rosen and Weil (1995) developed the first validated technophobia scale and estimated that approximately 25-30% of the US population exhibited some degree of technophobia in the computer era. More recent Pew Research Center data shows that approximately 35-40% of US adults describe themselves as "not tech-savvy" and approximately 14% say technology causes them significant stress or anxiety. The figure is higher among adults over 65, where approximately 40% report difficulty using technology and approximately 25% say they never go online.

Technophobia exists on a spectrum rather than as a binary condition. Rosen and Weil's work identified four distinct dimensions: technology anxiety, technology avoidance, negative attitudes, and low self-efficacy. Most people with technophobia are not fearful of all technology equally. They often have specific domains of discomfort alongside competence in others. Our Inner monologue calculator benchmarks a different dimension of your mental profile against population data.

Fear of AI: technophobia in the age of artificial intelligence

The emergence of widely accessible AI tools has created a new dimension of technophobia that affects even people who were previously comfortable with mainstream technology. Eurobarometer (2024) surveyed 27,000+ Europeans and found that 64% felt somewhat or very uncomfortable about the increasing use of AI in everyday life. Among US adults, Pew Research (2024) found that 52% feel more concerned than excited about AI, up from 38% in 2022. Fear of AI is particularly high among adults over 50, but it is also significant among younger adults: approximately 31% of 18-34-year-olds report anxiety about AI's impact on their careers and identity. Our Will AI take my job calculator gives you an automation risk score for your specific occupation.

Fear of AI maps onto classic technophobia dimensions but adds specific concerns: transparency (not understanding how AI makes decisions), agency (fear of reduced human relevance), and systemic risk (concern about AI-generated misinformation, bias, or job displacement). Khasawneh (2018) found that technophobia significantly predicted negative attitudes toward AI adoption even after controlling for age and prior technology experience.

Understanding technophobia

Technophobia, defined as an irrational fear or anxiety related to technology, affects an estimated 25-33% of adults in developed countries to some degree. It exists on a spectrum from mild reluctance to adopt new devices to severe anxiety that impairs daily functioning.

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Frequently asked questions

Technophobia is recognised as a form of specific phobia in psychological literature, though it does not have its own DSM-5 category. Research by Brosnan and Thorpe (1994) developed the first validated technophobia scale. Severe technophobia can qualify as a specific phobia under broader DSM-5 criteria. Source: Brosnan and Thorpe 1994.

Yes. Cognitive behavioural therapy (CBT) and graduated exposure therapy are effective for technology-related anxiety. For mild technophobia, structured gradual exposure combined with positive reinforcement is often sufficient. Support groups and digital skills training programmes show strong outcomes for older adults with significant technology anxiety. Source: Rosen and Weil 1995.

Technophobia is a persistent anxiety, discomfort, or negative attitude toward new technology. It was formally defined by Rosen and Weil in the 1990s as comprising technology anxiety, technology avoidance, negative attitudes, and low self-efficacy. Approximately 25-30% of adults in developed nations score in the technophobic range on standardised measures. Source: Rosen and Weil 1995.

No. Technophobia is about emotional response and attitude, not competence. A technophobe may be perfectly capable of using a smartphone but feels anxious doing so. Low competence is addressed through training and education. Technophobia is addressed through graduated exposure, confidence building, and sometimes anxiety management techniques. Poorly implemented workplace technology rollouts often worsen technophobia rather than reduce it. Source: Brosnan 1998, Technophobia.

Population data consistently shows that older adults report higher technophobia on average. Pew Research (2024) found that technology discomfort increases steadily from age 35 onward, with the sharpest increase after 65. However, the correlation is largely mediated by exposure and experience. Older adults who have used computers throughout their careers show technophobia levels comparable to younger adults. The key variable is not biological age but the length and breadth of active technology engagement throughout life. Source: Pew Research 2024.

Yes. Research on technophobia reduction consistently shows that graduated exposure combined with supportive instruction is highly effective. Rosen and Weil's own intervention studies found that a structured programme of low-pressure technology interaction reduced technophobia scores by 30-50% within weeks. The worst approach is forced rapid adoption without support, which confirms the technophobe's belief that technology is hostile. Source: Rosen and Weil 1995.

AI anxiety shares features with technophobia but has distinct characteristics. Traditional technophobia centres on interface anxiety and competence concerns. AI anxiety adds existential dimensions: fear of job displacement, loss of human agency, surveillance, and the possibility of uncontrollable AI. Eurobarometer (2024) found that 57% of Europeans are uncomfortable with AI chatbots, even among people who are otherwise tech-comfortable. This suggests AI anxiety can exist independently of general technophobia. Source: Eurobarometer 2024.

The opposite end of the spectrum is technophilia or techno-enthusiasm. Techno-enthusiasts actively seek out new technology, adopt early, and derive genuine pleasure from learning new devices and platforms. Approximately 18% of adults score in the techno-enthusiast range. The healthiest position, according to technology psychology researchers, is critical techno-optimism: genuine openness to new technology combined with informed scepticism about hype, privacy implications, and societal effects. Source: Rosen, Carrier, Cheever 2013.

Much of what is labelled technophobia is in fact a rational response to legitimate concerns. Privacy erosion, algorithmic bias, job displacement, and the concentration of technological power in a few corporations are all well-documented problems. The distinction between rational concern and phobic response lies in proportionality and functionality. Choosing not to use a smart speaker because of privacy concerns is rational. Being unable to use a required work tool because of overwhelming anxiety is a phobic response. Source: Selwyn 2003.

Yes, significantly. Pew Research data consistently shows that technology discomfort increases with age. Among US adults aged 18-29, approximately 3% say they are not confident using technology. Among 65+, approximately 40% report this. However, the relationship is not simply about being older. It reflects cohort effects and reduced exposure to technology in early education for older cohorts. Older adults with regular technology use and supportive instruction show dramatically lower technophobia scores than peers with limited exposure. Source: Rosen and Weil 1995, Pew Research 2024.

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Data sources
  • Brosnan MJ. Technophobia: The Psychological Impact of Information Technology. Routledge. 1998.
  • Rosen LD, Weil MM. Computer availability, computer experience and technophobia among public school teachers. Computers in Human Behavior. 1995;11(1):9-31.
  • Pew Research Center. Americans and Technology. 2024.
  • Eurobarometer Survey on Artificial Intelligence. European Commission. 2024.
Reviewed by Find The Norm Research Team · · Methodology